Privacy Policy
Last updated: 23 April 2026
This Privacy Policy explains how Diamond View Real Estate (“Company”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal data when you access or use our website and services. It also outlines your rights under applicable data protection laws, including the UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection (PDPL) and relevant regulations.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
1. Interpretation and Definitions
Interpretation
Capitalized words have meanings defined under the following conditions. These definitions apply equally in singular and plural form.
Definitions
- Account: A registered profile created to access our services.
- Affiliate: Any entity that controls, is controlled by, or is under common control with the Company.
- Company: Refers to Diamond View Real Estate.
- Cookies: Small files stored on your device to enhance user experience and track website activity.
- Country: United Arab Emirates.
- Device: Any device used to access the Service (computer, mobile, tablet).
- Personal Data: Any information that identifies or can identify an individual.
- Service: Website and related digital services provided by the Company.
- Service Provider: Third parties processing data on behalf of the Company.
- Usage Data: Automatically collected data such as IP address, browser type, and activity logs.
- Website: https://diamondviewestate.com/
- You: Any individual or entity accessing or using our Service.
2. Collection of Personal Data
We collect personal data in a lawful, fair, and transparent manner, including but not limited to:
- Full name
- Email address
- Phone number
- Any information you submit via forms or inquiries
- Technical and Usage Data
3. Usage Data
We automatically collect Usage Data when you use our website. This may include:
- IP address
- Browser type and version
- Pages visited and time spent
- Device identifiers
- Diagnostic and performance data
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Understand user behavior
- Enhance user experience
- Maintain security and prevent fraud
You may disable cookies via your browser settings; however, some features of the website may not function properly.
5. Legal Basis for Processing (UAE PDPL Compliance)
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or service request
- Compliance with legal obligations
- Legitimate business interests (such as service improvement, analytics, and marketing)
6. Use of Personal Data
We use your personal data for:
- Providing and maintaining services
- Responding to inquiries and requests
- Managing customer relationships
- Marketing and promotional communications (where permitted)
- Improving website functionality and services
- Legal and regulatory compliance
- Fraud prevention and security
7. Sharing of Personal Data
We may share your data with:
- Authorized employees and internal departments
- Service providers and IT partners
- Business partners (where necessary for services)
- Legal authorities when required by UAE law
- Affiliates under confidentiality obligations
We do not sell your personal data.
8. Data Storage and Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with UAE legal and regulatory requirements
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
9. International Data Transfer
Your data may be stored or processed outside the UAE. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
10. Data Protection Rights (UAE PDPL)
You have the right to:
- Access your personal data
- Request correction or update of inaccurate data
- Request deletion of your data (where legally applicable)
- Withdraw consent at any time
- Object to certain processing activities
To exercise your rights, contact us at the email below.
11. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no method of transmission over the internet is 100% secure.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or your personal data, you may contact us:
Diamond View Real Estate
Email: marketing@diamondview.ae
United Arab Emirates